Report a scam email: 2026 guide

    From spotting it to taking it down: five steps to report scam emails and get the phishing site taken offline.

    Report a scam email in 5 steps

    Step 1

    Recognize a scam email

    Typical signs: impersonal greeting, urgency ('your account will be suspended'), spelling mistakes, spoofed sender domain, shortened or masked links. If in doubt, don't click.

    Step 2

    Save the original email

    Export it as .eml (Outlook: 'Save as': Gmail: 'Show original' → download). This is the only way to preserve headers and authentication results for analysis.

    Step 3

    Check the sender's domain

    Run a WHOIS lookup on the sender's domain. Recently registered domains (under 30 days old) are typical of scam emails. Fraudpol performs this check automatically when you submit a report.

    Step 4

    Report to Fraudpol, APWG and your national CERT

    Submit the URL to Fraudpol (takedown), the .eml to reportphishing@apwg.org (global blocklists), and the .eml to your national CERT (analysis and public warnings). Three channels, three different layers: reporting to all of them works fastest.

    Step 5

    Secure your bank accounts & passwords

    If you clicked a link or entered data: change the passwords of any reused accounts, notify your bank, block your cards, and enable MFA.

    Where you can report scam emails

    Each channel works on a different level: combining them is most effective.

    FraudpolTakedown

    Submits the URL from the email to the host and registrar. The linked phishing site typically goes offline within 2-24 hours.

    Report to Fraudpol

    Your national CERT / cybersecurity agencyAnalysis

    National CERTs analyse reported scam emails and publish early warnings. Always forward the message as a .eml attachment. Find yours in the FIRST directory.

    first.org/members

    APWG (international)Blocklist

    reportphishing@apwg.org: the Anti-Phishing Working Group turns reported emails into blocklist entries for browsers and mail filters worldwide.

    apwg.org/reportphishing

    Your email provider

    Gmail, Outlook, iCloud, Yahoo: 'Report as phishing' improves filters for millions of other users. Not a substitute for a takedown.

    Frequently asked questions about scam emails

    Report the scam email now

    One form, one takedown. Fraudpol coordinates with the hosting provider and registrar: you just need the URL.