Terms of Service

These Terms of Service apply to the use of the Fraudpol platform ("the Platform"), operated by Blackwall Global LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States. By registering or using the Platform, you agree to these terms.

We reserve the right to modify these terms at any time. You will be notified of significant changes via email.

Fraudpol is a reporting platform for domain abuse. Our team provides the following services:

• Accepting reports about abusive websites (phishing, scam, malware, fraud, spam, etc.)
• AI-powered automated triage of incoming reports for faster processing
• Review and validation of submitted reports by human analysts
• Forwarding verified reports to relevant parties (hosting providers, registrars, law enforcement)
• AI Chatbot for cybersecurity assistance and platform guidance
• AI-powered threat analysis and domain intelligence
• Community features for registered users
• Status tracking for submitted reports

• Registration with a valid email address is required to use the platform
• You are responsible for the security of your login credentials
• Multiple accounts are not permitted
• You must be at least 16 years old
• We reserve the right to suspend accounts for violations

As a user of Fraudpol, you agree to:

• Provide only truthful and accurate information in reports
• Not submit false or malicious reports
• Not use the platform to harass, defame, or harm third parties
• Comply with all applicable laws and regulations
• Not manipulate or misuse the platform

The following activities are expressly prohibited:

• Submission of false or fraudulent reports
• Using the platform for personal vendettas
• Attempting to access other users' accounts or data
• Uploading malware to our platform
• Automated scraping or data collection without permission
• Interfering with platform operations or security
• Publishing offensive, discriminatory, or illegal content

Violations may result in immediate account suspension and reporting to law enforcement.

The processing of your personal data is carried out in accordance with our Privacy Policy and in compliance with the General Data Protection Regulation (GDPR).

• The platform is provided "as is" without warranties
• We do not guarantee that all reported sites will be processed within a specific timeframe
• We are not liable for actions of third parties (hosts, registrars, authorities)
• Liability for slight negligence is excluded to the extent permitted by law
• These limitations do not apply to intent, gross negligence, or personal injury

All content, trademarks, and the design of the platform are protected by copyright. Use without express permission is prohibited.

By submitting a report, you grant us the right to use and forward it for the purpose of the platform.

These Terms are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods.

This choice of law does not deprive consumers of the protection of mandatory provisions of the law of their country of habitual residence. For consumers and data subjects in the European Union, mandatory EU and local consumer-protection and data-protection rights, including under the GDPR, remain fully applicable.

The EU Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/

The following instructions and form follow the model texts of Annex I (Parts A and B) to Directive 2011/83/EU on consumer rights. They apply if you are a consumer.

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Blackwall Global LLC, trading as Fraudpol, 1309 Coffeen Avenue, Suite 1200, Sheridan, WY 82801, United States, email: contact@fraudpol.com, or via our contact page) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

During checkout we ask you to expressly request that we begin providing the service immediately and to acknowledge that, once the digital service has been fully performed, your right of withdrawal is lost. Where a digital service has been fully performed after such a request and acknowledgement, the statutory right of withdrawal ends; your other statutory rights are unaffected.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

You are solely responsible for the reports and content you submit and represent that each report is truthful, accurate and made in good faith. You agree to indemnify, defend and hold harmless Blackwall Global LLC and its staff from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from (a) reports or content you submit, (b) your breach of these Terms, or (c) your violation of any law or third-party right.

Fraudpol forwards reports to hosting providers, registrars and authorities as a neutral intermediary and is not liable for the accuracy of user-submitted reports.

Draft - pending legal review.

Reports about individuals and groups. You may only report a person or group where you have evidence of online fraud or cybercrime, and only with information that is true to the best of your knowledge. Knowingly false accusations can be a criminal offence. Private disputes, harassment without a link to fraud, reports about competitors, journalists or activists, and requests to identify someone without a fraud link are not permitted. Such cases are reviewed manually and are never published. Misuse of this feature leads to the suspension of your account and, where required, to a report to the competent authorities.

Fraudpol offers paid company plans (Starter, Pro, Enterprise) and optional backer purchases for individuals (recurring backer tiers, one-time tips and cosmetic custom ranks). All prices are stated in US dollars. Prices for consumers (the Hunter plan, backer tiers, tips and custom ranks) are shown including VAT; company plans (Starter, Pro, Enterprise) are business offers and shown plus VAT where applicable.

• Payment provider: payments are processed by Stripe. We never receive or store your full card details; Stripe's own terms apply to the payment transaction.
• Automatic renewal: subscriptions renew automatically at the end of each billing period (monthly, unless agreed otherwise in writing) at the then-current price, until cancelled.
• Cancellation: you can cancel at any time on our cancellation page (no login required) or in the Stripe customer portal, reachable from Settings and the Support page. Cancellation takes effect at the end of the current billing period unless you choose immediate cancellation; paid access and perks remain active until the contract ends and are removed afterwards. You receive a confirmation by email stating the content of your cancellation, the time we received it and when the contract ends.
• Refunds: your statutory rights remain unaffected and are not limited by this policy. On top of them, we refund any payment in full on request within 14 days of that payment — no reason needed. Ask through our cancellation page or our contact page. After those 14 days, subscriptions run until the end of the paid period and are not refunded pro rata. This rule applies uniformly to subscriptions, one-time tips and custom ranks. If we refund a purchase, the associated perks are revoked automatically.
• Backer perks are cosmetic: backer tiers, callsigns and custom ranks grant visual recognition and a priority lane for feature requests. They grant no legal claim to a specific feature, takedown result, response time or support outcome.
• Moderation of user-chosen text: custom rank text and callsigns are moderated. We may remove or change text that is offensive, misleading, impersonates staff or infringes third-party rights, without a refund.
• Price changes: we may change prices for future billing periods and will notify affected subscribers by email before the change takes effect; you may cancel before the new price applies.
• Failed payments: if a payment fails, access to paid features may be suspended until payment succeeds or the subscription is cancelled.

Provider details and contact information can be found in our Legal & Company Information.

Billing questions: contact@fraudpol.com or via our contact form